OneSmarsh FORWARD 2024
Let’s look forward together and unite to accomplish more
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Atlanta, January 22-24 | Bangalore, February 1-2
Two days of alignment, connection, and inspiration.
EVENT AGENDA – ATLANTA
Monday, January 22
| TIME | EVENT | AUDIENCE | LOCATION |
|---|---|---|---|
| 1-5pm | E-Staff Offsite | E-Staff Members | Grand Ballroom |
| 6-8 PM | Welcome Reception | All Attendees | The Atrium at Omni Hotel Atlanta |
Tuesday, January 23
Times and locations are subject to change
| TIME | EVENT | SPEAKERS | LOCATION | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 7:30-8:30 AM | FUEL UP Catered Breakfast |
International Ballroom | |||||||||
| Day 1 — Morning Sessions | |||||||||||
| 8:30 – 10:30 AM |
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Grand Ballroom | |||||||||
| 15-Minute Pit Stop | |||||||||||
| 10:45 – 12:30 PM |
|
Grand Ballroom | |||||||||
| 12:30 – 1:45 PM | FUEL UP! Catered Lunch Break |
International Ballroom | |||||||||
| Day 1 — Afternoon Sessions | |||||||||||
| 1:45 – 3:15 PM | We Race as OneSmarsh – Guiding Principles Launch | Kim Crawford Goodman Leander LeSure Core Project Team |
Grand Ballroom | ||||||||
| 15-Minute Pit Stop — Transition to Breakout Sessions All People Managers should attend Leading as OneSmarsh All Individual Contributors should attend Fueling Team Success: Collaboration in Action |
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| 3:30 – 4:45 PM |
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| 4:45pm-5pm | Day 1 – Wrap Up | International Ballroom | |||||||||
| 6:30-8:00pm | Evening Event* | College Football Hall of Fame Adjacent to Omni hotel |
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*All employees are encouraged to wear their favorite team colors and swag for the evening event!
Wednesday, January 24
Times and locations are subject to change
| TIME | EVENT | PRESENTED BY: | LOCATION | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 7:30-8:30 AM | FUEL UP Breakfast |
International Ballroom | |||||||||||||
| Day 2 — Breakout Sessions ROUND 1 Two rounds of choose-your-own sessions. Attendees can decide which session to attend first, then rotate to their second session during the 15-minute “pit stop” break |
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| 8:30 – 9:30 AM |
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| 15-Minute Pit Stop Day 2 – Breakout Sessions ROUND 2 |
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| 9:45 – 10:45 AM |
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| 15-Minute Pit-Stop – Transition to Grand Ballroom | |||||||||||||||
| 11:00 – 12:00 PM | Closing Remarks | Kim Crawford Goodman | Grand Ballroom | ||||||||||||
| 12:00 – 1:00 PM | FUEL UP Lunch |
Grand Ballroom | |||||||||||||
EVENT AGENDA – BANGALORE
1-2 February 2024
All sessions hosted at The Conrad Bengaluru Hotel
Thursday, 1 February
Times and locations are subject to change
| TIME | EVENT | SPEAKERS | LOCATION | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 9:30 – 10:00am | Coffee Service | Outside Grand Ballroom | |||||||
| 10:00 – 10.30 am | Welcome | Event MC | Grand Ballroom | ||||||
| 10:30 – 11:45 am |
|
Grand Ballroom | |||||||
| 11:45 – 1:15pm |
|
Grand Ballroom | |||||||
| 1:30-2:45pm | FUEL UP! Catered Lunch Break |
Outside Grand Ballroom | |||||||
| 2:45pm-4:15pm | We Race as OneSmarsh (Guiding Principles Launch) |
Kim Crawford Goodman Leander LeSure Core Project Team |
Grand Ballroom | ||||||
| 30-Minute Pit Stop — Transition to Breakout Sessions All People Managers should attend Leadership Expectations All Individual Contributors should attend Collaborating as OneSmarsh |
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| 4:45-6:00pm |
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Friday, 2 February
Times and locations are subject to change
| TIME | EVENT | SPEAKERS | LOCATION |
|---|---|---|---|
| 9:30 – 10:00am | Coffee Service | Outside Grand Ballroom | |
| 10:00 – 10.45 am | Welcome | Event MC | Grand Ballroom |
| 10:45 – 11:45am | Driving White Glove Service | Rohit Khanna | Grand Ballroom |
| 11:45 – 12:45pm | Generative AI: Smarsh Paves the Way | Goutam Nadella | Grand Ballroom |
| 12:45-2:00pm | FUEL UP! Catered Lunch Break |
Outside Grand Ballroom | |
| 2:00-3:00pm | Capture: Firing on All Cylinders | Goutam Nadella | Grand Ballroom |
| 3:00-3:15pm | Closing Remarks | Kim Crawford Goodman | Grand Ballroom |
| Break Space will be provided for groups to refresh and dress for the evening event and store any baggage. There will also be engaging team building activities in and around the Grand Ballroom during this time. |
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| 3:15-3:45 pm | FUEL UP! Coffee Service |
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| 5:30pm onwards | Colors of India Evening Event, followed by drinks and dinner |
Grand Ballroom | |
FAQ
Event Details
When and where are these events taking place?
There are two events – one in Atlanta for our employees in the Americas and EMEA, and one in Bangalore for our APAC employees.
ATLANTA
January 23-24
Atlanta, GA
Omni Atlanta at Centennial Park
Americas and EMEA employees
BANGALORE
Feb 1-2
Bangalore, India
Conrad Bengaluru Hotel
APAC employees
What does the agenda look like?
We are actively working on building the agenda. There will be a wide range of sessions – you can expect to learn more about Smarsh, our market, and our customers, and the future vision for our products and technology. There also will be opportunities to engage in individual and team development, as well as networking and socializing. The agenda will be posted on the OneSmarsh FORWARD event site as it becomes available.
Who is invited?
All full-time Smarsh employees and select partners are invited to attend their regional event. Some members of leadership will attend both events.
All activities at OneSmarsh FORWARD Atlanta and OneSmarsh FORWARD Bangalore are for employees and select partners only.
Am I required to go? What if I can’t attend?
We encourage everyone to attend, however we understand there may be individuals unable to travel. While the event programming will be hosted live, we may record certain sessions and make them available after the event.
Is there a dress code? What should I wear?
Smarsh does not have a formalized dress code for this event. In the office, most individuals dress in comfortable, casual yet professional clothing, appropriate for a business setting. When in doubt, we advise business casual or something you would feel confident in while meeting with a client.
Atlanta – For the evening event on Tuesday at the College Football Hall of Fame, you are encouraged to represent your favorite team by wearing their colors or apparel.
Registration
How do I register/RSVP?
Register for OneSmarsh FORWARD by completing the RSVP form.
Do I still need to register if I am unable to attend?
Yes, please! You must complete the RSVP and Registration form even if you are not planning on attending. This will let us know you are unable to attend.
What if I am attending both events?
Some individuals may be attending both events. If this is the case, please submit two separate registrations for each event.
Can I change my registration?
Reservation changes will be allowed on a case-by-case basis and should be limited to extenuating circumstances only. Examples include business-related conflicts, personal or family emergency, or if requested by your direct leader.
To request a change to your reservation, please contact
onesmarshforward@smarsh.com.
What if I am waiting for travel documents to know if I can attend?
Please contact onesmarshforward@smarsh.com to let us know of your documentation status. We will work with you to accommodate changes in your registration based on your travel status.
Will dietary restrictions be accommodated or communicated to someone ahead of the event?
We are planning to accommodate all major dietary restrictions when serving food. This includes providing options for vegetarian, vegan, gluten-free, and other major allergens.
If you have allergies or dietary restrictions you would like to have covered, please ensure you have included this information in your BambooHR profile. This field can be found under BambooHR >> My Info >> Personal.
Travel and Accommodations – ATLANTA
How do I book travel to Atlanta?
We have partnered with AMEX Global Business Travel Groups for this event.
Travel will be booked using an individual travel request form. After completing your registration on the OneSmarsh FORWARD website, you may access and submit the form directly to AMEX Groups.
The form can be found HERE.
How to Use the AMEX GBT Groups Request Form
- Save a local copy of the form and complete the required fields.
- Email the completed form to us.t4mgrouptravel@amexgbt.com
- Include the meeting name One Smarsh FORWARD N*30893- PCC- 2A7K – Group ID-30893 in the subject line.
- Please allow 3 business days for processing of this reservation.
Once you receive your itinerary, please review it immediately. If you have any questions or concerns, please call the Group Travel department at 1-669-210-8002 or email us.t4mgrouptravel@amexgbt.com within 24 hours.
How do I know what days to book my flights for OneSmarsh FORWARD?
If you are attending OneSmarsh FORWARD on Tues, Jan 23 and Weds, Jan 24, please plan to arrive on Monday, Jan 22. OneSmarsh FORWARD will conclude at 12pm ET on Jan 24, with an optional lunch following. Please plan to depart on Jan 24. If you are unable to secure a return flight on Jan 24, please obtain manager approval before extending your stay.
Can I change my flights to Atlanta after they are booked?
After your flight is ticketed, changes will be allowed on a case-by-case basis and should be limited to extenuating circumstances only. Examples include business-related conflicts, personal or family emergency, or if requested by your direct leader.
Will Smarsh provide travel insurance for this event?
Smarsh Total Rewards has partnered with AIG Accident and Health to provide business travel accident insurance along with travel assistance services. AIG is available 24 hours a day, 7 days a week. Learn more about AIG and access your travel card here. Contact Total Rewards at total.rewards@smarsh.com with any questions.
What if I have issues with my flight?
We have partnered with AMEX Groups to ensure our teams have flight support before, during, and after the event.
Virtual Flight Monitoring
Contact AMEX directly for support by emailing T4MSupport@amexgbt.com.
Jan 21 – 6am-5pm ET
Jan 22 – 5am-4pm ET
If you need support outside of these set hours, please contact your airline directly.
Onsite Flight Support
An AMEX representative will be available onsite at the event Jan 24-25 to support departing flights. The AMEX desk will be located near the hospitality suite, outside the Oak Room.
What if I am staying to attend another team event in Atlanta?
Individuals staying for kickoffs happening post-OneSmarsh FORWARD will be invited directly by leadership and should book travel accordingly.
If you are unsure whether you should be staying, please contact your leader.
Do I need to book a hotel room in Atlanta?
Smarsh will reserve a hotel room block at the Omni Atlanta at Centennial Park. Each attendee will be assigned a private hotel room. Hotel information will be provided after registration and travel booking is completed.
What if I live within driving range of Atlanta? Will I be able to have a hotel room?
Individuals who will be driving to the event in Atlanta are eligible for a hotel room. When registering on the event website, we will ask you to indicate whether you are driving or flying. After registration is received, we will reach out with hotel accommodation information.
Travel and Accommodations – BANGALORE
How do I book travel for Bangalore?
We have partnered with AMEX Global Business Travel Groups to book flights for this event. Travel will be booked using an individual travel request form. Individuals must have approval from their manager, E-Staff or C-Staff leader to request travel for the Bangalore event.
- Please fill out the linked form with your correct details no later than 5th Jan 2024
- The Amex Flight Booking team will reach out to you directly and share the flight ticket options.
- Please respond to the Amex Flight Booking team within 24 hours of receiving your ticket options to ensure your flights are reserved.
- Based on your selection, the final flight tickets will be booked by the Amex Flight Booking team and shared with you via email.
Please note that Smarsh is not arranging any group ground transportation between the airport and the hotel. The Smarsh event team will share your hotel reservation confirmation latest by 9th Jan 2024.
Do I need to book a hotel room in Bangalore?
The event will take place at the Conrad Bengalaru Hotel. Smarsh will reserve a hotel room block for individuals traveling from outside of Bangalore. Hotel information will be provided after registration and travel booking is completed.
Will Smarsh provide travel insurance for this event?
Smarsh Total Rewards has partnered with AIG Accident and Health to provide business travel accident insurance along with travel assistance services. AIG is available 24 hours a day, 7 days a week. Learn more about AIG and access your travel card here. Contact Total Rewards at total.rewards@smarsh.com with any questions.
Expenses and Reimbursement
Will the company cover the cost?
Smarsh will cover all costs related to the event. Some will be paid in advance by Smarsh such as airfare, hotel, and food/beverage during the event days. All other costs incurred while traveling will be paid out-of-pocket by the employee and will need to be submitted for reimbursement after the event. This includes airport parking/Uber/Lyft, checked baggage, food consumed while traveling or outside of the event hosted meals, etc.
Are there any expenses that will NOT be eligible for reimbursement?
Any food or beverage purchased on days when the company is already providing meals will not be eligible for reimbursement. For example, if you choose to purchase lunch on a day when the company provides a lunch buffet, it will not be reimbursable.
All out of pocket costs will be governed by our Global Travel & Reimbursement Policy. Questions related to the Global Travel & Reimbursement Policy can be directed to workplaceservices@smarsh.com.
How and when do I submit my expenses for reimbursement?
We ask that you please hold on submitting your expenses until after the event has concluded. Expenses must be submitted through Chrome River and allocated to project 309269 – Smarsh Forward 2024. All expenses must be submitted into Chrome River by February 29, 2024.
For instructions on how to create an expense report in Chrome River, please refer to the Chrome River Expense Report How-To Guide.
Am I able to stay longer and take vacation before or after the event? If so, will I be liable for the cost?
We want to support individuals who are interested in pairing vacation time around these events. Any additional costs beyond the OneSmarsh FORWARD event (i.e. flight changes, additional hotel nights, food, etc.) will be at the expense of the individual. The individual will also be responsible for managing any additional travel or accommodation arrangements.
Please ensure you have approval from your manager to arrange for additional travel and PTO. Once approved, you may indicate your plans on the travel request form when booking travel with AMEX GBT Groups.
If you need further support, you can contact onesmarshforward@smarsh.com .
What if I am traveling internationally and need help with travel documents?
If you will be traveling internationally and you need support securing entry documents, please contact your manager and Mari Strange, Sr. Immigration Specialist (mari.strange@smarsh.com).
Team Coordination
How will we include individuals who provide coverage to customers or have roles that require a consistent presence?
We want to enable all employees to attend, including those who oversee critical services, work on shifts, or provide 24/7 coverage to customers. Please collaborate with your leaders to organize a schedule that will allow your team to attend sessions while also maintaining business needs. This may mean creating or adjusting shifts to ensure coverage.
We kindly ask that leaders inform us of any plans or additional collaboration space needed no later than Nov 22 by contacting onesmarshforward@smarsh.com.
I’d like to take advantage of my dispersed teams already coming together – can I bring my team in early/have them depart later and plan a department/team event?
Teams wishing to plan additional time together must work directly with their CxO leader to get approval and funding.
If additional department events are approved, please notify onesmarshforward@smarsh.com by Nov 15 to ensure proper coordination with the larger event.
For all other questions, please email us at onesmarshforward@smarsh.com.